http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/ From the author of "160 Degrees of Deviation: The Case for the Corporate Cynic" Sat, 08 Aug 2009 17:03:21 +0000 http://wordpress.com/ hourly 1 http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-2180 It turned me from a skeptic into a believer and then into a cynic. | Mark McClure Today Mon, 10 Nov 2008 20:24:26 +0000 http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-2180 [...] realities created by a poorly implemented “major corporate initiative” of the 1990s - Total Quality Mismanagement, as he aptly titles it. We’ve probably all been through this kind of train wreck - 20 degrees [...] [...] realities created by a poorly implemented “major corporate initiative” of the 1990s – Total Quality Mismanagement, as he aptly titles it. We’ve probably all been through this kind of train wreck – 20 degrees [...]

]]> http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-16 Jon Miller Tue, 03 Apr 2007 16:25:36 +0000 http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-16 This is a great story, well told. Although there is no happy ending, it can serve as a warning and as a case study in mistakes to avoid in corporate improvement efforts. Thanks Jerome. This is a great story, well told. Although there is no happy ending, it can serve as a warning and as a case study in mistakes to avoid in corporate improvement efforts. Thanks Jerome.

]]> http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-15 Kent Blumberg Mon, 02 Apr 2007 11:31:58 +0000 http://thecorporatecynic.wordpress.com/2007/04/01/tqm-mayhem-or-total-quality-mismanagement/#comment-15 A useful case study for all of us. Shows the power of disinterested, or actively antagonistic top leadership. A useful case study for all of us. Shows the power of disinterested, or actively antagonistic top leadership.

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